• Serving the Natural Health needs of Marlborough residents for over 25 years!

  • Online Shopping Policies

  • See below for our various policies associated with your online shopping experience on our website.

  • Accepted Forms of Payment

    When checking out, you will have a payment choice between

    1. paying with your VISA / Mastercard credit/debit card via PayPal (no PayPal account needed)
    2. paying via Direct Debit (aka Bank to Bank Transfer)

    You will receive an email receipt for your purchase.

    Your items will NOT be shipped out until payment has been received.

  • Shipping Policy

    Julia’s Herbal Health gladly sends our natural products throughout New Zealand and to overseas destinations.

    • New Zealand customers: Postage charges anywhere in New Zealand is NZD $10.
    • International customers: Our overseas shipping charges start at NZD $12 and upwards, depending on the weight and the destination.
  • Return Policy

    Thank you for shopping at Julia’s Herbal Health. Our products are 100% natural and are made from the highest quality raw material grown in their indigenous climate.

    Returns of products are accepted on the following conditions:

    1. product/s is/are returned within 10 days of date of purchase.
    2. the receipt or proof of purchase is included with the returned item/s.
    3. customer pays for return shipping.
    4. product/s is/are returned unopened and/or in its original packaging. Otherwise, a 15% restocking fee will be applied.

    If your return meets the above requirements, we will add a credit slip to your account (within 5 working days) for the purchase price of the product/s less any applicable restocking fees.

    You will receive an email confirmation once the credit is available in your account. You can use your credit on your next purchase.